Reliability: Client Testimonials
"Although only working with First Choice NW for a short time we are very happy with the service provided to us by First Choice NW. The staff is knowledgeable, efficient, friendly, very accommodating to our ever changing needs, and always willing to go the extra mile. First Choice NW has a great staff set up to handle all of the needs that an AMC is set up to do. They have staff there that will provide service for ordering, price quotes, quality control review or quality control questions, conditions for follow up from prepared reports, and other various services offered by First Choice NW. There Portal is very easy to navigate and well as providing a variety of tools for easy access, ordering, status, updates to prepared reports, etc. First Choice NW even has a service for sending reports to the borrowers on behalf of the client!"
"I couldn’t imagine using anyone else! You are always there when we need it."
"Thank you so very much for coming to our sales meeting yesterday. My advisors kept coming up to me all day telling me how valuable it was. Having a relationship and an understanding of the complexities of this business from both sides of the fence allows us to deal with issues in a professional manner."
"We all appreciate the well thought out response. This type of service is what separates your firm from the competition. Thank you very much."
"First Choice had this condition turned around in ˝ hour. Doesn’t get much better than that!"
"Very professional service –Thanks so much for pushing this back on the date we needed it! I understand that can’t always happen – thanks for all!"
"Thanks so much. You guys really are fabulous to work with. You take customer service to the next level. I love it!"
"Thank you so much and thank you for your quick response on this order! WE LOVE YOU! your entire team is great and really given a choice you are #1 for us."
"I know that you usually hear from me when I am having problems or an issue-so I wanted to reach out when that is not the case...I wanted to let you know that Trina Harings does an exceptional job communicating, taking time to let me know when something is going on, and handling anything that comes up...and I so appreciate it! Thanks for all that you guys do!"
–KB, Branch Manager
"I couldn’t imagine using anyone else! You are always there when we need it."
-BN, Processor
"Thank you so very much for coming to our sales meeting yesterday. My advisors kept coming up to me all day telling me how valuable it was. Having a relationship and an understanding of the complexities of this business from both sides of the fence allows us to deal with issues in a professional manner."
-JS, Branch Manager
"We all appreciate the well thought out response. This type of service is what separates your firm from the competition. Thank you very much."
-AC, Branch Manager
"Just wanted to say thank you to all for helping on this file – this is the first loan for a new retail branch and pretty much my first time with a disputed appraisal in a long time.
First Choice pulled a rabbit out of a hat getting the final appraisal back to us within 5 hours at value!"-HM, Underwriter
"I just received a VA appraisal back in less than 5 days. Turn times have been so, so good - three days for an FHA appraisal makes my business crank!
Keep it up. Let your team know it's greatly appreciated."-DG, Mortgage Advisor
"First Choice had this condition turned around in ˝ hour. Doesn’t get much better than that!"
-MM, Mortgage Advisor
"Very professional service –Thanks so much for pushing this back on the date we needed it! I understand that can’t always happen – thanks for all!"
-SK, Mortgage Advisor
"Thanks so much. You guys really are fabulous to work with. You take customer service to the next level. I love it!"
-AM, Mortgage Advisor
"Thank you so much and thank you for your quick response on this order! WE LOVE YOU! your entire team is great and really given a choice you are #1 for us."
-KC, Processor
"I know that you usually hear from me when I am having problems or an issue-so I wanted to reach out when that is not the case...I wanted to let you know that Trina Harings does an exceptional job communicating, taking time to let me know when something is going on, and handling anything that comes up...and I so appreciate it! Thanks for all that you guys do!"
-DM, Mortgage Advisor